Ordering
How do I place an order?
Orders can be placed directly through our website, logicalwholesalesolutions.store. We stock 300 line items across twelve departments including fasteners and anchors, abrasives and cutting, hand tools, power tools and accessories, safety and PPE, material handling, electrical and wiring, pneumatics and hydraulics, welding and metalwork, janitorial and facility, lubricants and chemicals, and measuring and layout.
What types of customers do you serve?
We serve a range of B2B and trade buyers, including contractors, manufacturing plants, fleet and repair shops, and facility and maintenance teams. Individual tradespeople are also welcome to purchase from us. We operate within the United States only.
What are your business hours?
Our business hours are Monday through Friday, 7:00 am to 6:00 pm CT.
How can I contact customer support?
For general inquiries, you can reach customer support via email at support@logicalwholesalesolutions.store. For sales-specific questions, please email sales@logicalwholesalesolutions.store during our business hours, Mon-Fri 7:00am-6:00pm CT.
Stock and Availability
What products do you offer?
We offer MRO inventory across twelve departments: fasteners and anchors, abrasives and cutting, hand tools, power tools and accessories, safety and PPE, material handling, electrical and wiring, pneumatics and hydraulics, welding and metalwork, janitorial and facility, lubricants and chemicals, and measuring and layout. We maintain a stocked inventory of 300 line items.
Do you have a physical store location?
No, Logical Wholesale Solutions operates as an independent industrial distributor primarily through our website, logicalwholesalesolutions.store.
Shipping and Freight
What are your standard shipping costs?
Standard ground shipping is a flat rate of $12.95. Orders totaling over $250 qualify for freight-free shipping. These rates apply to the 48 contiguous states.
When will my order be dispatched?
Same-day dispatch is provided for orders placed before 3:00 pm CT on a business day. Orders placed after this time or on non-business days will be dispatched on the next business day.
What is the typical transit time for ground shipments?
Typical transit time for ground shipments is 1-5 business days.
How are oversized or heavy items shipped?
Oversized or heavy items, such as compressors, pallet jacks, shelving, and ladders, may ship by LTL freight. Shipping costs for these items are quoted separately before dispatch.
Do you ship outside of the contiguous United States?
No, we currently ship only to the 48 contiguous states within the United States.
Returns and Cancellations
What is your return policy?
Returns are accepted within 30 days from the delivery date. Stock items must be unused and remain in their original, unopened packaging. A Return Merchandise Authorization (RMA) number is required before any item can be returned.
How do I obtain an RMA number?
To request an RMA number, please contact customer support at support@logicalwholesalesolutions.store during our business hours, Mon-Fri 7:00am-6:00pm CT.
Who pays for return shipping?
Return shipping costs are paid by the customer unless the return is due to our error. Our errors include shipping the wrong item, an item damaged in transit, or an item not as described. In such cases, we will cover the return shipping costs.
How long does it take to receive a refund?
Refunds are processed to the original payment method within 5-10 business days of our receipt and inspection of the returned item.
Can I cancel an order?
Yes, cancellations are accepted at no charge any time before the order has been dispatched.
Payment and Security
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. All prices are in US dollars.
Is there any recurring billing or subscription?
No. Every charge is a single one-time charge. There is no subscription, no recurring billing, no negative-option billing, and no auto-renewal of any kind.
What will appear on my credit card statement?
The statement descriptor for your purchase will appear as LOGICAL WHOLESALE.
How is my payment information secured?
Our website operates over TLS for secure communication. Card details are entered directly into and handled by a PCI-DSS compliant payment processor. Full card numbers never reach or are stored on our own servers. Address Verification Service (AVS) and card security code (CVV) checks are performed on every transaction, and 3-D Secure may be requested by the card issuer for additional verification.