Logical Wholesale Solutions dispatches industrial MRO inventory to trade buyers and businesses within the contiguous United States. This page details our shipping policies, transit times, and procedures for handling various types of orders.
Dispatch Cutoff and Same-Day Shipping
Orders placed and confirmed before 3:00 pm Central Time (CT) on a business day are dispatched the same day. Orders received after this cutoff, or on weekends and holidays, will be dispatched on the next business day. Dispatch refers to the point at which an order leaves our facility for shipment. Timely dispatch is contingent on product availability and successful payment processing.
Shipping Costs and Freight-Free Threshold
Standard ground shipping for orders within the 48 contiguous states incurs a flat rate of $12.95. For orders totaling $250 or more, standard ground shipping is provided freight-free. This freight-free offer applies to the total order value before taxes and any other charges.
Service Area
Our shipping services are limited to the 48 contiguous United States. We do not currently offer international shipping. Furthermore, due to carrier restrictions, we cannot ship LTL freight items to Post Office (PO) boxes. Ground packages may be shipped to PO boxes if the carrier permits.
Typical Ground Transit Times
Once dispatched, standard ground shipments typically arrive within 1 to 5 business days. This transit time estimate does not include the day of dispatch or weekends/holidays. Specific transit times may vary based on the destination and carrier efficiency.
Oversized and Heavy Items (LTL Freight)
Certain inventory items are classified as oversized or heavy due to their dimensions or weight. These include, but are not limited to, compressors, pallet jacks, shelving units, and ladders. Such items require shipment via Less-Than-Truckload (LTL) freight carriers. For these items, a separate shipping quote is required and will be provided for your approval before dispatch. LTL freight transit times typically exceed standard ground delivery times and will be communicated with the quote. LTL freight deliveries may require a forklift or loading dock at the receiving end, or specific arrangements for residential or limited-access deliveries. It is the customer’s responsibility to ensure appropriate receiving capabilities for LTL shipments.
Partial Shipments
In instances where an order contains multiple items and some are immediately available while others require additional processing time, a partial shipment may occur. This means available items are dispatched promptly, with the remaining items following in a separate shipment once ready. You will be notified if your order will be shipped partially, and tracking information will be provided for each shipment.
Delivery Inspection and Damage Claims
Upon receipt of any shipment, it is critical to inspect the delivery thoroughly before signing the carrier’s delivery receipt. Check for visible signs of damage to the packaging or contents, and verify the count of packages against the bill of lading or packing slip. If visible damage or a short count is observed, document these discrepancies clearly on the carrier’s delivery receipt and retain a copy. It is recommended to photograph any external damage. For concealed damage discovered after delivery, report it to support@logicalwholesalesolutions.store within 48 hours of receipt. Timely reporting of damage or short counts is essential for filing a claim. Failure to document visible damage at the time of delivery may impact the ability to claim compensation for shipping-related damage.
Order Tracking
Once your order is dispatched, a shipping confirmation email containing tracking information will be sent to the email address provided during checkout. This allows you to monitor the progress of your shipment directly through the carrier’s website.
Shipping Service Summary
| Service Type | Cost | Transit Time (Typical Business Days) | Notes |
|---|---|---|---|
| Standard Ground | $12.95 Flat Rate | 1-5 | Freight-free for orders over $250. |
| LTL Freight (Oversized/Heavy Items) | Quoted Separately | Varies (typically longer than ground) | Requires separate quote before dispatch. May require special receiving capabilities. |
For further inquiries regarding shipping, please contact support@logicalwholesalesolutions.store during business hours, Monday-Friday 7:00am-6:00pm CT.